The Customs Union is the basis of the European Union and ‘guardian' of the internal market with crucial role in the dynamically changing environment. With Bulgaria's membership in the EU the international trade flow has been enhanced and the expectations of the economic operators were increased. The new role of the customs authorities is related to the reduction of barriers to the international trade and the growing need to ensure the security and safety of the EU external borders. Customs are playing a pivotal role in protecting the EU - its financial interests, those of the Member States and its protection from unfair and illicit trade by enhancing the legitimate economic activity and competitiveness. Together with other law enforcement authorities, the customs administrations ensure the safety and security of the EU, the economic operators, the citizens and the environment in the EU.
In order to meet the challenges the Customs Union underwent a significant reform and streamlined the legislation, procedures and working methods. The customs administrations in the EU are expected to provide equal quality of the customs services, so that they can work as one single administration. This will be achieved by improving the working methods and carrying out efficient control on the external borders, including inland and in close cooperation between the customs administrations and the other law enforcement authorities, the economic operators and the international partners. The Bulgarian Customs Administration will continue investing efforts in operating in an efficient and open way, providing security and satisfaction to traders and citizens.
The National Customs Agency is working on the following priority objectives:
1. Protection of the society and the financial interests of the Republic of Bulgaria and the EU;
2. Support to the competitiveness of the national and the European economic operators;
3. Facilitation of the legitimate trade;
4. Control and management of the supply chains used for the international movement of goods;
5. Maintenance, development and enhancement of the cooperation with the customs authorities of the EU Member States, with other law enforcement authorities, the economic operators and the public;
6. Delivering of training consistent with the EU standards in the context of the Strategic Customs Competency Framework.