Administrative Service Directorate

The Bulgarian Customs Administration works towards improving the service and makes targeted efforts for enhancing and speeding up of the administrative process. These result in the faster providing of services and swifter update of data in the information systems.

The communication with business and citizens is performed through multiple parallel channels, including online.

The National Customs Agency usually supports publicly significant and customs activity-related causes such as education of young people about the harm posed by drugs and informing consumers of the dangers associated with the production, trade and purchase of counterfeit goods.